1 hour ticket response
Quick support is our primary priority and this is why we’ve got a team of accomplished customer support engineers who are eager to offer a fast response to any question that you might have. Simply post your client support ticket from your Website Control Panel and we will get back to you within 1 hour at the latest. As a matter of fact, we work hard and aim for a 20–minute helpdesk ticket response time.
A First–Rate Customer Service
We’ve got a team of web hosting support techs who will be happy to respond to all your requests every time you require help. The majority of our client care team representatives have lots of years of experience in the Linux cloud hosting packages field, so you can always count on swift and elaborate answers to your requests.
An Intuitive Help Center
In the Website Control Panel you’ll find an easy–to–browse Help Center section where you can get quick suggestions on how you can use our services. You can find the answers to your questions in our F.A.Q. section, find more hints in the web hosting account management articles or check out the how–to video tutorials.