Help and Support Channels
A 1–hour Ticket Solution Warranty
Each ticket that you submit to the tech assistance crew will be replied to in less than 1 hour. The regular queries will be taken care of asap. Yet, if the service question you have submitted needs the help of a competent administrator, we are going to send the ticket to him and will notify you about the delay.
Qualified Tech Help And Support Service
We provide you with around the clock technical assistance via a lightning fast ticketing platform integrated into your Control Panel. You may contact us anytime about any of the applications that come pre–installed on your virtual server, this includes the desired Linux OS, the server admin panel and our custom designed Website Control Panel.
An Informative Help Zone
A comprehensive and constantly updated knowledge base is incorporated into our in–house built Website Control Panel. It offers quick tips about how to carry out all the important website management duties. The Help area provides detailed how–to articles and step by step video training. You can access the Help section by clicking the Help or Video buttons in the upper right corner of each Control Panel section.