Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • The Help Center integrated into’s Website Control Panel features a selection of help articles and commonly asked questions. Aimed towards solving any common problem that you might stumble upon, they are compiled by our support team of seasoned technicians.

  • Top quality support service
  • Tutorial Videos

  • We have compiled a selection of educational video tutorials that visually display how you can deal with a typical issue connected with your Linux cloud hosting packages account. You’ll find the training videos in the Help Center.

  • Intuitive help center
  • A 1–Hour Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24–7–365 help desk service with a one–hour support ticket response guarantee. Our team of qualified techs will be online for you to attend to all the inquiries that you could possibly have. During non–peak periods, a reply will be provided in even less than twenty minutes.