A 99.9% Server Uptime
Our cloud hosting system is based on a steady, top–hole hardware configuration and a strongly tweaked Linux distro. Thus, no matter what your site is, or how many visitors you have, or even if there’s a DoS attack, our machines will stay up and your sites will remain visible online.
All Linux cloud hosting packages plans feature a 99.9% server uptime guarantee. And regardless of which datacenter you opt for, our guarantee remains unchanged.
A 99.9% Network Uptime
When you build your very own cloud hosting system, it is essential that you also build your own network infrastructure. That’s why we built a custom internal network in all our datacenter facilities. Based on enterprise–grade Juniper routers and switches, our internal network allows for strikingly fast data transmission rates and is fully redundant.
Because of this, you can enjoy a 99.9% network uptime in our USA datacenter, in our United Kingdom datacenter, in our datacenter Finland, in our Eastern Europe datacenter as well as in our Australian datacenter, no matter which web hosting service you’ve chosen.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. If you’re unsatisfied with our services, or if you consider them inadequate, or if you decide that you want a Linux VPS packages instead of a cloud hosting account – we will give you a refund, no questions asked.
All domain name registrations are non–refundable, but you’ll continue to have full control of your domains even if you close your web hosting account with us.
24/7 Technical Support
If you have ever had to wait for hours to get a reply, you’re aware of how aggravating this can be, especially when your website is at stake. That is the reason why our company offers you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technical support engineers will be here for you and they’ll answer you in under sixty minutes. And the best part is that their average response time is well under twenty minutes!